We offer a full refund within 14 days of purchase if the product is not functioning correctly, and we're unable to resolve the issues. Before a refund will be granted, you must first submit a request explaining what issues you are having with our products and allow reasonable time for us to help fix the issues. We can request access to your website or files on your server to fix the issues and you must provide this information.
No refunds will be given after 14 days from the initial purchase. We expect you to know what you are purchasing and why. There is no obligation to provide a refund in situations like the following:
- Issues caused by 3rd party services, websites, plugins, themes or other software.
- You simply decide not to use the purchased Product anymore.
- The product did not meet your expectations.
- You do not have sufficient expertise to use the product.